Terms of Service
Effective Date: September 1, 2026
These Terms govern your use of patiocommunity.com, attendance at Patio Social events, and enrollment in Patio Pro membership. By using our site, attending an event, or enrolling, you agree to these Terms.
1. About us
Patio Social LLC is an Arkansas limited liability company operating community networking events and a professional membership program in Northwest Arkansas.
2. Events
RSVPs and tickets. Some events are free and some are ticketed. An RSVP is not a guaranteed seat at capacity-limited events. Ticketed event refunds are handled case by case; email us before the event date.
Conduct. We host events at locally owned venues and expect attendees to treat venue staff, other guests, and our team with respect. We may remove any attendee for disruptive, harassing, or unlawful behavior, and may bar them from future events, without refund.
Venue rules apply. Events are held at third-party venues. You are subject to each venue's rules, including age restrictions. Patio Social LLC does not control and is not responsible for the venues, their staff, or their service.
Photography and video. We photograph and record our events and publish that content on our website, social media accounts, and marketing materials. By attending, you consent to being photographed and recorded and to that content being published. If you do not want to appear, tell a member of our team at the event and we will do our best to accommodate you.
Giveaways. Giveaway rules, eligibility, and prizes are announced per event and are at our sole discretion. No purchase is necessary to enter unless expressly stated.
3. Patio Pro membership
What it is. Patio Pro is a paid, subscription-based membership that includes a listing in the Patio Pro Directory, access to the private Patio Pro member group, and access to Patio Pro member events. Full current benefits are described at the time of enrollment.
Enrollment. Membership begins when your first payment is successfully processed.
Pricing.
- Monthly: $98 per month
- Seasonal: $529.20, billed every six months, a 10% savings versus monthly
Directory listing. Your listing goes live once we receive the required assets, including your logo. If we do not receive your assets, your membership still bills as scheduled and your listing publishes when the assets arrive.
4. Billing and payment
Processor. All payments are processed through Stripe, which accepts Visa, Mastercard, American Express, PayPal, Cash App, Apple Pay, Link, and other electronic payment methods.
Recurring billing. Membership renews automatically at the end of each billing period at the then-current rate until cancelled. You authorize us to charge your payment method on each renewal date.
Failed payments. If a payment fails, we will attempt to collect and will contact you. Memberships more than 14 days past due may be suspended, including removal of your directory listing, until the balance is cleared. We understand business has ups and downs — contact us if you are unable to pay and we will work with you.
Cancellation. You may cancel at any time by emailing pat@patiocommunity.com. Cancellation takes effect at the end of your current billing period. You retain access through the end of the period you have paid for. We do not prorate refunds for partial periods.
Price changes. We may change membership pricing with at least 30 days' written notice to active members. Current pricing is held for a minimum of six months from your enrollment date.
Discounts. We honor all discounts, deals, and promotions as advertised at the time of enrollment. Discounts may not apply to businesses or individuals who cancel and later re-enroll.
5. The Patio Promise
We offer a refund of one monthly membership payment if we fail to deliver on the Patio Promise. To be eligible, a member must have attended all Patio Social events, Exclusive Social events, and Patio Pro events held during two consecutive months of active, paid membership, and must submit a refund request in writing within 30 days of the end of that two-month period.
Attendance is determined by our event check-in records. Eligibility is limited to one refund per member per membership term.
6. Text messaging
Patio Social LLC operates an SMS program for people who opt in by submitting a form on our site with the consent box checked. Messages include event announcements and reminders, Patio Pro membership onboarding, account and billing notices, and occasional promotional messages about upcoming Patio Socials and Exclusive Socials. Message frequency varies, up to 6 messages per month.
Message and data rates may apply. Patio Social LLC does not charge for text messages, but your mobile carrier may.
To stop receiving texts, reply STOP to any message from us. You will receive one confirmation that you have been unsubscribed, and no further messages after that. You can rejoin at any time by submitting a form on our site.
For help, reply HELP to any message, or email pat@patiocommunity.com, or call (479) 202-2804.
Carriers are not liable for delayed or undelivered messages.
Age restriction. Our services and our SMS program are intended for adults 18 and over. Many of our events take place at venues that serve alcohol and are restricted to those 21 and over. Do not provide your mobile number if you are under 18.
Full details are in our SMS Messaging Terms, and our Privacy Policy explains how we handle your mobile information.
7. Acceptable use
You may not use our site, group, or directory to send unsolicited commercial messages to other members, scrape or harvest member contact information, misrepresent your business or credentials, or engage in unlawful activity. We may terminate a membership for violations without refund.
8. Intellectual property
The Patio Community and Patio Social names, logos, website content, photography, and podcast content are owned by Patio Social LLC. You retain ownership of the logo and business content you submit, and you grant us a non-exclusive license to display it in the directory and in marketing materials for as long as you are a member.
9. Disclaimers
Our events and membership are provided as-is. We facilitate introductions and community; we do not guarantee business results, revenue, clients, or specific outcomes, except as expressly stated in the Patio Promise above. We do not endorse, vet the qualifications of, or vouch for any member or sponsor listed in our directory. Any business you conduct with another member is strictly between you and that member.
10. Limitation of liability
To the maximum extent permitted by law, Patio Social LLC's total liability arising from these Terms, our events, or your membership will not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
11. Governing law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict of law principles. Any dispute will be brought in the state or federal courts located in Benton County, Arkansas.
12. Changes
We may update these Terms. Material changes affecting active members will be communicated by email at least 30 days in advance.
13. Contact
pat@patiocommunity.com · 1601 Whippoorwill Ln, Bentonville, AR 72713 · (479) 202-2804